Customer Feedback

A selection of feedback from our customers. More can be found on TripAdvisor.

The trip was outstanding. From your flawless and highly responsive service on Wednesday evening getting me organized through to every administrative and logistical detail, the trip went extremely well. But what was particularly amazing was Petra – it was spectacular and then some. Truly a once in a lifetime trip for me. The guide Nazir was excellent and the whole day was very special. I will be sure to recommend it to my American and Canadian friends when I return home.

Thanks so much for getting me there – you did a great job hamuda!

All the best,

Doug

Douglas, Canada

Hi Ben! I’m sorry it took so long to get back to you however I wanted to make sure I sent you a note and said THANK YOU! I appreciated your ability to adjust and work with me.

My Jordan driver was fantastic. I hope to return to Israel next year and intend on going back to Jordan for a longer period. I’m hopeful he will still be available!

The Petra tour guide was tremendous as well. He was so knowledgable and his English was impeccable.

Thank you again for all of your help. Looking forward to future trips with your company.

Jason, USA




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The tour was wonderful, with the clear highlight being Petra – in hindsight 1 day should have been 1 week ! Wadi Rum was amazing, but Petra ……

Our private guide at Petra, Ahmed was absolutely brilliant – courteous, informative, and very accommodating of our requirements.

Both Isaac & Pini were a pleasure to drive to & from Eilat.

cheers, Paul
Paul, Australia

Hi Ben,
I finally made it home to Perth? Australia.
I Was so-o-o impressed by the trip to Petra. Everything was so exiting and interesting. Special compliments to the tour guide Neezar (not sure about spelling of his name). So knowledgeable and with great sense of humor. I only wish I had more time to see more of Petra. The day in Bedouin camp and tour around Wadi Rum was also very interesting. The overnight stay at camp was very relaxing and comfortable. Not too many guests but.The camp has a potential to accommodate much more people.

Ones again it was absolutely wonderful trip and I am very thankful for it.

Kristina, Australia

The tour was excellent – thank you very much! It was fun, educational, comfortable and flawlessly organized. Well done!

Thank you very much for a rapid and exceptionally good job!

Alex, USA

Everything were amazingly fine and smoothly in the trip. I will highly recommend anyone that wants to go there to contact you for having the greatest experience. Please tell me if I can help you reviewing your company in the web.

Luis, Spain

Our Petra trip was awesome!
We had an absolute blast, and were really happy we stayed there overnight and got to explore Petra today as well.
The local guide was great, very informative and nice and made sure we were taken care of.
I would definitely recommend your site to others, that is if I ever meet anyone who plans on going to Petra….

I want to thank you again for your patience and assistance with our many questions. You have been extremely helpful.

Thanks, Chad

Chad, USA

The 2 day trip to Petra was marvellous! I would recommend it to all my friends. Special thanks to Nizar, the guide we had in Petra : he is the most caring, funny, smart guide we’ve ever met. We’ve been travelling around the world and he is by far the best.

Daniela, Romania

We took a day trip from Tel Aviv to Petra. The tour was fantastic…it’s easy to be amazed by Petra…but the guide, Nizar, was exceptional in every way. Not only was he very knowledgeable, but he was extremely accommodating to my elderly mother and managed to make her tour just as enjoyable as those of us without mobility issues. Highly, highly recommended.

Deborah, USA

I was a little bit doubtful for such an intense trip just in one day. In addition I did it by road since I booked just one day in advance.

Instead it has been fantastic!|

Starting from the drivers (Isaac and another which name I don’t remember), which had made the long travel to and from Eliat very quick and pleasant; the organization at the border crossing was also perfect and, last but absolutely not least, the guide in Jordan (Nizar) with a competence that I have never seen before.

Luigi, Italy

My husband and I (in our 60’s) opted for the two day tour from Tel Aviv. The trip included almost all modes of transportation (short hop on a plane to Eilat), met promptly at the airport, driven to the border, crossed into Petra where another driver transported us to a meeting place where we found the remainder of our small tour group. While involving a lot of transfers we will totally taken care of. The Petra experience was amazing -our guide was very pleasant and informative. I rode a camel and a horse. We had no idea what to expect at the Beduin campsite. It turned out to be a great experience. We were upgraded to a small cabin with an indoor bathroom. The night was cold but we were provided with a warm blanket. The following day was a fun open jeep tour with a short hike – got to see the desert where “Lawrence of Arabia” was filmed. The trip is great for anyone with a spirit of adventure.

Lisa, USA

Hi Ben,
The tour was excellent!
Thanks,
Zippie,

Zippie, Israel

Thank you so much for all your help throughout
our booking process. The tour was wonderful and we enjoyed every part of it! We will definitely recommend your tour to others!

Best,
Viktoriya
Viktoriya, USA

My husband and I had been interested in seeing Petra for many years. We didn’t know whether it was possible to do so safely from Israel. I have to say, with Tourist Israel it was absolutely wonderful. All of the details of our two day trip from tel aviv were taken care of, no simple task in the middle east. We were particularly impressed with the coordination between Israel and Jordan to make the holiday successful.The tour guides in both countries were knowledgeable and personable and extremely accommodating to everyone’s needs. We had a great time, and would recommend this company.

Janice, Canada