Helnan Nuweiba 4* חבילת נופש 4 לילות בסיני מתל אביב, במלון

Question 1

Do children need to pay full price?

Answer

Children under 12 receive a $70 discount on all tours. Babies under 2 are offered all tours for free if they sit on lap (please note we don’t provide baby-seats).

Question 2

Is there a discount for students?

Answer

Students receive a 5% discount on all group tours.

Question 3

Do I need a visa to enter Jordan?

Answer

Yes. However, the visa fee is waived for those staying more than 48 hours (anyone on our three- and four-day tours). Whether or not you need to arrange your visa in advance depends on which country’s passport you are traveling with. For full visa information according to nationality, please read more.

Question 4

Do I need to arrange my visa in advance?

Answer

Travelers from many countries can simply get a visa on arrival at the border, but some nationalities are required to arrange a visa in advance. Please read here to see if you need to pre-arrange your visa.

Question 5

Are the border fees and visa fees included in the price?

Answer

The border and visa fees are not included in the tour price and are to be paid to the representative, in cash.

Question 6

What is the difference between a border fee and a visa fee?

Answer

The visa fee is a $60 fee charged by the Jordanian Border Authorities for all visas. This fee is only required if a visitor is staying for less than 48 hours – so those staying for 2 nights or more do not need to pay this fee. The $65 border fee is charged by Petra from Israel and covers the departure tax from Israel, the departure tax for operated groups from Jordan, arrangement and preparation of Jordanian visas, assistance from a border representative upon arriving in Jordan, and assistance from a border representative upon exiting Jordan.

Question 7

How much are the border and visa fees?

Answer

The border fee is $65 and the visa fee is $60.

Question 8

When do I pay the border fees and visa fees?

Answer

For tours crossing at the Sheikh Hussein Border in the north – our representative will collect the $65 border fee in cash upon pickup. Our Jordanian representative will collect the $60 visa fee in cash on the Jordanian side of the border (only for those 2-day tours). For tours crossing at the Yitzhak Rabin/Arava Border in the south – our Israel representative will collect the $65 border fee in cash when you arrive at the border. Our Jordanian representative will collect the $60 visa fee in cash on the Jordanian side of the border (only for those on 1 and 2-day tours).

Question 9

Can I pay in cash or credit card?

Answer

You will pay for your tour with a credit card when booking. Payment of visa fees, border fees, and tips must be in cash. You may bring cash and/or credit cards with you for personal needs on your trip.

Question 10

What do your tour prices include?

Answer

Each of our tours clearly states what is included in the price and what is not. Generally speaking, the listed tour price includes everything except for the border fee and visa fee – this means guiding, transport, and entrance fees are included on all tours. Where applicable, overnight accommodation, flight transfers, and meals are also included. Please read the detailed information on the tour you are booking in order to see exactly what is included.

Question 11

When do I pay the border fees and visa fees?

Answer

For tours crossing at the Sheikh Hussein Border in the north – our representative will collect the $65 border fee in cash upon pickup. Our Jordanian representative will collect the $60 visa fee in cash on the Jordanian side of the border (only for those 2-day tours). For tours crossing at the Yitzhak Rabin/Arava Border in the south – our Israel representative will collect the $65 border fee in cash when you arrive at the border. Our Jordanian representative will collect the $60 visa fee in cash on the Jordanian side of the border (only for those on 1 and 2-day tours).

Question 12

How does the border crossing work from Israel to Jordan?

Answer

The border crossing process is pretty simple and stress-free. All of our tours from Israel to Petra include border assistance service. More details about the crossing procedure at the Arava Border near Eilat (which the majority of our tours use) can be found here.

Question 13

Can I pay in cash or credit card?

Answer

You will pay for your tour with a credit card when booking. Payment of visa fees, border fees, and tips must be in cash. You may bring cash and/or credit cards with you for personal needs on your trip.

Question 14

Which countries can I combine with my visit to Petra?

Answer

Petra and Jordan lie at the heart of the Middle East and naturally combine well with neighboring countries, especially Israel and Egypt traditionally. As Saudi Arabia has opened to tourism, combining packages is increasingly popular, and similarly, as flight connections improve in the region, as do packages with the UAE and Dubai, as well as with other countries in the Mediterranean region such as Greece.

Question 15

How much cash should I bring with me?

Answer

Everyone traveling on our tours should bring $65 for the border fee. Travelers on 1 or 2 day tours should bring $60 for the visa fee. It is recommended to tip your guide and driver $5. It is also recommended to bring extra cash for souvenirs, food, and other personal needs.

Question 16

Will there be changes to the itinerary?

Answer

As per our terms & conditions, Petra from Israel reserves the right to change the itinerary at any time. This happens rarely and only to meet travelers’ satisfaction. These changes will be reflected on the website and will be emailed to you in a reminder about your tour the day before departure. Please also note that all times on the itinerary are approximate, as we cannot always account for certain delays, including traffic, weather conditions, and more.

Question 17

What should I bring with me?

Answer

We recommend bringing good walking shoes, a hat, sunscreen, water, and snacks. Warm clothing/a jacket are also recommended for overnight tours and tours during the winter months. We also recommend that you bring extra cash.

Question 18

How can I upgrade to a Martian tent in Wadi Rum? How much does it cost?

Answer

Upgrades are subject to availability, so requests must be made in advance. Accommodation in deluxe tents (with private bathroom and AC) is already included in the price. If you want to upgrade to Martian dome tent, the price is $240 per tent ($120 per person when shared). The upgrade must be arranged upon booking. Please contact us after completing your booking to confirm your Martian tent upgrade.

Question 19

What if I’m traveling alone?

Answer

Visitors traveling alone on our tours will be charged a single traveler supplement fee of $25/night. If you are staying in the Bedouin camp, you have the option to upgrade to a Martian tent, which you will have to pay the entire price for if you are not sharing it with another traveler.

Question 20

Terms and conditions

Answer

Please read our tour terms and conditions here.

Question 21

Can I cancel my tour?

Answer

You may cancel your tour at any time. Tours that include overnights and are canceled more than 48 hours in advance will receive a 95% refund. One day tours that are canceled more than 24 hours in advance will receive a 95% refund. Day tours canceled within 24 hours of departure time and tours of two or more days that are not canceled within 48 hours of the departure time are not refundable.

Helnan Nuweiba 4* חבילת נופש 4 לילות בסיני מתל אביב, במלון

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