Last Revised: August 2021
Dynamic Square Ltd., its subsidiaries and affiliates, d/b/a Petra from Israel (“Petra from Israel”, “Company”, “we” or “us”) respects the privacy of the visitors of its website at https://www.petrafromisrael.com and its subdomains (the “Site”) and of its booking services available via the Site (the “Services”),(“User” or “You”).
Please read the following carefully to understand Petra from Israel’s views and practices regarding the use of the personal information which may be collected and processed as part of your use of our Services and how Petra from Israel will treat it.
YOU ARE SOLELY RESPONSIBLE FOR YOUR COMMUNICATIONS AND/OR INTERACTIONS AND/OR MEETINGS WITH OTHER USERS, THE TRIP OPERATOR(S) AND ANY OTHER THIRD PARTIES RESULTING FROM YOUR USE OF THE SERVICES AND YOU SHALL TAKE ALL REASONABLE PRECAUTIONS IN SUCH COMMUNICATION AND/OR INTERACTIONS AND/OR MEETINGS. ANY PERSONAL INFORMATION PROVIDED TO SUCH THIRD PARTIES DIRECTLY BY YOU IS AT YOUR SOLE RISK AND PETRA FROM ISRAEL ASSUMES NO RESPONSIBILITY IN CONNECTION THERETO.
Table of Contents
This Privacy Policy applies when you visit or use our Site and/or use the Services. It also applies where we are in contact with you in other ways whether in your capacity as an individual or as director, shareholder, partner, employee or other representative of a company or other organization.
IIn this policy, references to Petra from Israel, or to “we” or “us” are Dynamic Square Ltd., which is a registered company in the state of Israel, with its registered address Kaufman 2, Tel Aviv, Israel. Individuals wishing to contact us about data protection issues may do so by writing to us at the above address or by emailing us at info@touristisrael.com. We have appointed a Privacy Manager who you can contact about any queries you may have in relation to this Privacy Policy. Our Privacy Manager is the Petra from Israel’s COO.
This privacy policy (“Privacy Policy”) details how your Personal Information collected through your use of the Site and/or Services is used and processed by Petra from Israel.
BY ENTERING, CONNECTING TO, ACCESSING OR USING THE SITE OR THE SERVICES, YOU ACKNOWLEDGE THAT YOU ARE OR HAVE HAD THE OPPORTUNITY TO BECOME AWARE OF AND AGREE (IN JURISDICTION WHERE SUCH CONSENT IS REQUIRED) TO THIS PRIVACY POLICY AND PETRA FROM ISRAEL’S PRACTICES DESCRIBED THEREIN, INCLUDING THE PROCESSING (INCLUDING COLLECTING, USING, DISCLOSING, RETAINING OR DISPOSING) OF YOUR INFORMATION UNDER THE TERMS OF THIS POLICY.
We collect from Users of our Site and/or Services two types of data and information:
4.1. Non-Personal Information
The first type is non-identifiable and anonymous information. Non-personal Information, which is being gathered, consists of technical information and behavioral information that does not pertain to a specific individual (“Non-Personal Information”).
You may access, browse and use the Site without disclosing personal information, although, like most websites and online services, we passively collect certain Non-Personal Information from your devices when you access, use and browse the Site, including: (i) technical information such as the type and version of your device and its operating system, the type of browser, screen resolution, device browser and keyboard language, Wi-Fi connectivity and the type and name of your device and/or browser, etc.; and (ii) behavioral information which may include the User’s click-stream on the Site, the activities of the User on the Site and additional information of a similar nature (collectively, “Technical and Behavioral Information”). We may also use third-party service providers such as Google Analytics, to obtain detailed analytics on the device and the User’s behavior on the Site.
Please note that we or our third party service providers will collect such Technical and Behavioral Information by using certain technologies such as Cookies (as further detailed under our Cookie Policy which can be found below this policy on the same page (“Cookie Policy”)).
4.2. Personal Information
The other type of information we collect is individually identifiable information. To put it simply, this information identifies an individual or is of a private and/or sensitive nature, such as your contact information (“Personal Information”), including:
4.2.1. Personal information which is provided voluntarily when using the Site and the Services
4.2.2. Payment
in order to pay for your use of the Service, you will be required to use certain online payment processors which will require you to fill out a billing form wherein you will be required to provide to such online payment processors certain Personal Information (such as, a credit card number and other related billing information) (see section 8 below regarding the payment method). We will not store such information on our servers. We only keep transaction information such Online Payment Processors provide us with, and such information is strictly secured. If we learn that you have provided us with your credit card information, we will delete that information as quickly as possible.
4.2.3. Personal Information Collected via Technology
Please note:
There are two main methods we use:
a) We collect information through your entry, connection, access and/or use site and/or services. In other words, when you are using the Services we are aware of it and may gather, collect and store the information relating to such usage (such as the Non-personal Information detailed above, your IP address and your page viewing history).
b) We collect information which you provide us voluntarily. For example, we collect Personal Information when you register and open an account and when you contact us via the Site. We may gather, collect and store such information either independently or through the help of our authorized third-party service providers as detailed below.
c) We collect Personal Information from our booking partners. We collect information and data which may be deemed as Personal Information from our third party partners, by using such third parties’ APIs.
We collect Non-personal Information and Personal Information in order to provide the Service.
Non-personal Information is processed in order to:
Personal Information is processed in order to:
7.1. Petra from Israel respects your privacy and will not disclose, share, rent, or sell your Personal Information to any third party, other than as permitted under this Privacy Policy.
7.2. In addition to using the information collected by us for the purposes described under Section 6 above, we may also share your information in the following cases:
7.3. For avoidance of doubt, Petra from Israel may transfer and disclose Non-personal Information to third parties at its discretion including without limitation for statistical, analytical and research purposes and for customization, developing and improvement of our Site and Services.
We accept certain online payment methods, using our online payment processors, which enable Users to send and receive payments securely online using a credit card or bank account. We may add or change the Online Payment Processors at our sole discretion. Petra from Israel is not affiliated with such online payment processors (for more information see our Terms of Use at https://www.petrafromisrael.com/terms-conditions/), as each is an independent contractor, and neither is the agent or employee of the other, and neither is responsible in any way for the actions or performance (or lack thereof) of the other. The use of the online payment processors is at the User’s discretion and sole liability and risk. It is the User’s responsibility to abide by all the terms specified by the online payment processors in their terms of use and privacy policies, including but not limited to any age restrictions specified therein. You acknowledge that you are fully assuming the risks of conducting any transactions via the online payment processors.
Petra from Israel acknowledges you have the right to access and change the Personal Information we collect and process. If you wish to access or to correct, amend, or delete Personal Information, please send us an email to: info@touristisrael.com and we will respond within a reasonable timeframe, but in any event no later than permitted by applicable law.
The information collected from you by Petra from Israel, as detailed in this Privacy Policy, may be transferred to, and stored at, servers which may be located in countries outside of your jurisdiction and in a country that is not considered to offer an adequate level of protection under your local laws. It may also be processed by Petra from Israel and its suppliers, service providers or partners’ staff operating outside your country.
Petra from Israel is committed to protecting your Personal Information and will take appropriate steps to ensure that your Personal Information is processed and stored securely and in accordance with applicable privacy laws, as detailed in this Privacy Policy. Such steps include putting in place data transfer agreements or ensuring our third-party service providers comply with Petra from Israel’s data transfer protection measures.
BY SUBMITTING YOUR PERSONAL INFORMATION THROUGH THE SITE AND PORTAL, YOU ACKNOWLEDGE, AND AGREE, IN JURISDICTION WHERE SUCH CONSENT IS REQUIRED, TO SUCH TRANSFER, STORING AND/OR PROCESSING OF PERSONAL INFORMATION.
The Site and/or Services are intended for Users over the age of sixteen (16). Therefore, Petra from Israel does not intend and does not knowingly collect Personal Information from minors under the age of sixteen (16) and does not wish to do so. We reserve the right to request proof of age at any stage so that we can verify that minors under the age of sixteen (16) are not using the Service. If we learn that we collected Personal Information from minors under the age of sixteen (16) we will delete that information as quickly as possible.
12.1. While using the Site and Services, we may be using third party service providers, who may collect, store and/or process your information, as detailed in this Privacy Policy.
12.2. Note, that we collect, hold and/or manage your Personal Information through Petra from Israel’s authorized third parties vendors of certain products or services (such as hosting cloud services) (including, as applicable, their affiliates) solely and limited to providing us with such requested services, and not for any other purposes.
12.3. Such vendors may be located in a country that does not have the same data protection laws as your jurisdiction.
12.4. Such third parties service providers include without limitation the following categories of service providers:
Certain links provided in the Site permit Users to leave our Site and enter non- Petra from Israel sites or services. Most of such linked sites and services provide legal documents, including terms of use and Privacy Policy governing the use thereof. It is always advisable to read such documents carefully before using those sites and services, inter alia, in order to know what kind of information about you is being collected.
We take appropriate measures to maintain the security and integrity of our Site and prevent unauthorized access to it or use thereof through generally accepted industry standard technologies and internal procedures.
Your Personal Information is hosted on AWS servers and on Siteground servers, which provide advanced strict security standards (both physical and logical).
Some of the security measures that we employ include, without limitation: highly secure services design and implementation using state of the art encryption and architectures mechanisms, restriction of access to your Personal Information to individuals who need access to it in order to process it on Petra from Israel’s behalf and implementation of a secured permission management and auditing system using specific and proprietary firewall and network access filtering as well as security group mechanisms.
Please note, however, that there are inherent risks in transmission of information over the Internet or other methods of electronic storage and we cannot guarantee that unauthorized access or use will never occur.
Petra from Israel will comply with applicable law in the event of any breach of the security, confidentiality, or integrity of your Personal Information and will inform you of such breach if required by applicable law.
TO THE EXTENT THAT PETRA FROM ISRAEL IMPLEMENTED THE REQUIRED SECURITY MEASURES UNDER APPLICABLE LAW, PETRA FROM ISRAEL SHALL NOT BE RESPONSIBLE OR LIABLE FOR UNAUTHORIZED ACCESS, HACKING, OR OTHER SECURITY INTRUSIONS OR FAILURE TO STORE OR THE THEFT, DELETION, CORRUPTION, DESTRUCTION, DAMAGE, OR LOSS OF ANY DATA OR INFORMATION INCLUDED IN THE PERSONAL INFORMATION.
Petra from Israel will retain the Personal Information for as long as we are comfortable that it is accurate and can be relied upon. Personal Information which is no longer required for the purpose for which is was initially collected will be deleted unless we have a valid justification to retain it which is permitted under applicable law, such as to resolve disputes or comply with our legal obligations.
The Site may include social media features (“Social Features”). The Social Features are operated or allow for social integration with certain third party social networks or third party platforms (“Social Network”). These Social Networks are created and maintained by third parties who are not affiliated with and/or controlled by Petra from Israel. If you enable this integration with such Social Networks, your use of the Social Features is subject to the applicable third party Social Network’s terms of use and privacy policies. You should ensure that you read their terms of use and privacy policies to understand how they treat your information and in order to understand the methods for changing the privacy or sharing settings on such services. If you do not agree to the practices described in such terms you should not interact with such Social Networks, however you may find that you are not able to enjoy all the features that may be made available via the Site. You understand that where you allow interaction with any third party Social Network, we may share data about you with your contacts (and vice versa) in order that you may enjoy social elements. This data may include, without limitation, your name and your social media profile picture. By using the Social Features you hereby agree and understand that the applicable Social Networks or Platforms may collect certain Personal Information, such as your IP address, Non-personal Information and may set cookies and/or other web tracking technologies to enable the functionality of the Social Features. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the third party that provides the Social Features. You hereby understand and agree that when you share content via Social Networks that your content may become public and others may re-post-it.
The terms of this Privacy Policy will govern the use of the Site and/or Services and any information collected with respect thereto. Petra from Israel reserves the right to change this policy at any time, so please re-visit this page frequently. In case of any material change, we will make reasonable efforts to post a clear notice on the homepage of the Site or we will send you an e-mail regarding such changes to the e-mail address that you may have provided us with. Such substantial changes will take effect seven (7) days after such notice was provided on our Site or sent by e-mail, whichever is the earlier. Otherwise, all other changes to this Privacy Policy are effective as of the stated “Last Revised” date and your continued use of the Site and/or Services after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes. In the event that the Terms should be amended to comply with any legal requirements, the amendments may take effect immediately, or as required by the law and without any prior notice.
If you have any questions (or comments) concerning this Privacy Policy, you are most welcome to send us an email to the following address: info@touristisrael.com and we will make an effort to reply within a reasonable timeframe.
Last Revised: August, 2021
Dynamic Square Ltd. its subsidiaries and affiliates, d/b/a Petra from Israel (“ Petra from Israel”, “we”, “our”) welcome you (the “User(s)”, or “you”) to our primary website at https://www.petrafromisrael.com/ (the “Site”). We are committed to ensuring that your privacy is protected. We aim to be as open and transparent as possible around the information we collect when you visit our Site, including through the use of “Cookies”.
This cookie policy (“Cookie Policy”) explains what Cookies (as defined below) are and how we use them. It also explains the different types of Cookies we use, and how you can change or delete them. We hope that this policy will assist you in understanding, and feeling more confident about, our use of Cookies.
For information on how your information is collected and used by us in general, please see our Privacy Policy which can be found above this policy (“Privacy Policy”).
In this Cookie Policy, reference to “Cookies” includes cookies and all other files that collect information in a similar manner. Please note that most Cookies do not collect information that identifies you, and will instead collect more general information such as how Users arrive at and use our Site, or a User’s general location.
Cookies are small text files which are stored on, and accessed from, your computer or mobile device when you visit the Site or a page on the Site. We use cookies, web beacons, pixels, clear gifs and other similar tools (collectively, “Cookies“) on our Site to recognize your device from those of other Users of the Site, to improve the Site’s performance, to deliver a better and more personalized service according to the User’s individual interests and the device or browser used, to track Users’ use of the Site, to gather information about the Users’ approximate geographic location (e.g. city) to provide localized content, to prevent fraud and/or abuse, to estimate our audience size and usage pattern and perform other analytics, to develop our Site and to administer our advertising campaigns to Users across different websites and devices.
Most of the Cookies we use are erased from your device immediately after your browser session terminates (“Session Cookies”). Other Cookies remain saved on your device and enable us to recognize your device in the event of a later visit to our Site (“Persistent Cookies”). Persistent Cookies allow us to make our Site more user-friendly, effective and safe and to record your acceptance of our cookie policy detailed herein. Please note that the data collected through Cookies will not be kept for longer than is necessary to fulfil the purposes mentioned above.
First-party Cookies are Cookies that belong to us and that we place on your device. Third-party Cookies are Cookies that another party, which provides us a service, places on your device through your use of our Site. For example, to administer our Site and for research purposes, we have contracted third-party service providers to track and analyze statistical usage and volume information from our Site Users. Third-party Cookies may also be placed on your device by our business partners so that they can use them to advertise products and services to you elsewhere on the Internet.
Our emails may contain a single “web beacon pixel” which enables us to verify whether our emails (and any links or advertisements within the email) are opened. We may use this information to determine whether our emails are of interest to Users, to approach Users who do not open our emails and verify whether they wish to continue receiving them and to inform our advertisers in aggregate of the audience size for their advertisements. Please note that such “web beacon pixel” will be deleted once you delete the email from your email account. If you do not wish the “web beacon pixel” to be downloaded to your device at all, please set your email account settings to receive emails from us in plain text rather than HTML.
Generally, our Cookies perform the following functions:
Most devices and browsers will allow you to erase Cookies from your device’s hard drive, block acceptance of Cookies, or receive a warning before a cookie is stored. However, if you block or erase Cookies, your experience of the Site may be limited. Please note that unless you block the acceptance of Cookies, the Site will utilize Cookies upon your use of the Site (all unless it is required by applicable law to provide a separate consent to use such Cookies, and in which case we will use such Cookies only after we receive your separate consent to such use and subject to your right to withdraw such consent at any time). If you want to remove previously stored Cookies, you can manually delete the Cookies at any time. However, this will not prevent the Site from placing further Cookies on your device unless and until you adjust your settings as described above.
For detailed instructions regarding the blocking of Cookies, please refer to your browser ‘help’, ‘tool’ or ‘edit’ section or see http://www.allaboutcookies.org/manage-cookies/. Below are links to instructions regarding the blocking of Cookies on commonly used web-browsers:
It is possible to opt-out of having your browsing activity within the Site recorded by performance Cookies. Please note that we use Google Analytics as our service provider in order to track Users’ activities on the Site, including by use such service’s persistent Cookies. Google provides a browser-add on which allows users to opt-out of Google Analytics across all websites, which can be downloaded here: https://tools.google.com/dlpage/gaoptout.
Please note that if you want to opt out from receiving targeted advertising, this does not mean that you will receive less advertising when you use our Site, but rather that the advertising you see will not be as customized to your interests. You can visit the Internet Advertising Bureau’s consumer advice site at http://www.youronlinechoices.com/uk/your-ad-choices, which will provide you further information, a list of all Cookies that are currently set on your device and instruction on how to opt-out of each of them.
The Company reserves the right to change this Cookie Policy at any time, so please re-visit this page frequently to check for any changes. In case of any material change, we will make reasonable efforts to post a clear notice on the Site or we will send you an e-mail regarding such changes to the e-mail address that you may have provided us with. Such material changes will take effect seven (7) days after such notice was provided on our Site or sent to you via e-mail, whichever is the earlier. Otherwise, all other changes to this Cookie Policy are effective as of the stated “Last Revised” and your continued use of the Site on or after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes. In the event that the Terms should be amended to comply with any legal requirements, the amendments may take effect immediately, or as required by the law and without any prior notice.
If you have any questions (or comments) concerning this Cookie Policy, please send us an email to the following address: info@touristisrael.com and we will make an effort to reply within a reasonable timeframe.
