Last Revised: August, 2021
Dynamic Square Ltd., its subsidiaries and affiliates, d/b/a Petra from Israel (“Petra from Israel”, “we”, “our”) welcome you (the “User(s)”, or “you”) to our primary website at https://www.petrafromisrael.com (the “Site”). Our Site offers basic information regarding our company and our booking services (“Service(s)” as further detailed below). Each of the Site’s Users may use the Site in accordance with the terms and conditions hereunder.
Table of Contents
1. Acceptance of the Terms
By entering, connecting to, accessing or using the Site, you acknowledge that you have read and understood the following terms of use, including the terms of our Privacy Policy https://www.petrafromisrael.com/privacy-policy/ (“Privacy Policy“) and our Cookie Policy (“Cookie Policy”) at https://www.petrafromisrael.com/privacy-policy/ (collectively, the “Terms”) and you agree to be bound by them and to comply with all applicable laws and regulations regarding your use of the Site and you acknowledge that these Terms constitute a binding and enforceable legal contract between Petra from Israel and you. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT ENTER, CONNECT, ACCESS OR USE THE SITE AND/OR THE SERVICE IN ANY MANNER.
The Site is available only to individuals who (a) are at least eighteen (18) years old; and (b) possess the legal capacity to enter into these Terms and to form a binding agreement under any applicable law. You hereby represent that you possess the legal authority to enter into these Terms and to form a binding agreement under any applicable law, to use the Site in accordance with these Terms, and to fully perform your obligations hereunder. If you are using the Service for the benefit of and/or on behalf of any third party. You hereby represent that such third-party was made aware of these Terms.
2. The Site and the Services
Petra from Israel offers its Users with an online platform through which Users can book tourism related services and/or products including tours, transportation services, including without limitation car rental services, transfers etc., and accommodation (collectively, the “Services”).
The Site may provide you with comprehensive information and news regarding Petra from Israel, company overview, partners, news regarding our company including any other content related thereto such as contact information, videos, text, files, logos, button icons, images, data compilations, links, other specialized content, technical data, documentation, know-how, specifications materials, designs, data, the “look and feel” of the Site, algorithms, source and object code, interface, GUI, interactive features related graphics, illustrations, drawings, animations, and other features obtained from or through the Site (collectively, the “Content”). In addition, the Site provides Users who sign up for our newsletter certain services, for example, provide Users with updates via e-mail regarding the Company’s developments, new services, general content etc. (the “Newsletter Subscription“).
PLEASE NOTE:
THE CONTENT MAY INCLUDE THIRD PARTY CONTENT (E.G. INFORMATION PROVIDED TO US BY THIRD PARTY SOURCES), SUCH AS MARKETING MATERIALS, DESCRIPTIONS, PRICES, RELEVANT DEALS OF SUCH THIRD PARTY PRODUCTS AND SERVICES. SUCH THIRD PARTY CONTENT IS NOT VERIFIED BY PETRA FROM ISRAEL, DOES NOT BIND PETRA FROM ISRAEL IN ANY FORM AND PETRA FROM ISRAEL CANNOT GUARANTEE THE ACCURACY OR COMPLETENESS OF SUCH THIRD PARTY CONTENT. AS SUCH WE WILL NOT BE LIABLE IN ANY WAY FOR ANY THIRD PARTY CONTENT. IN ANY CASE WHERE SUCH INFORMATION CONTRADICTS OR IS INCONSISTENT WITH INFORMATION PROVIDED TO YOU BY THE PROVIDER OR SELLER OF SUCH GOODS AND SERVICES DIRECTLY, ONLY INFORMATION SUPPLIED BY SUCH PROVIDER OR SELLER DIRECTLY SHALL PREVAIL. PETRA FROM ISRAEL IS NOT THE SELLER OR SUPPLIER OF ANY SUCH GOODS OR SERVICES AND HAS NO CONTROL OVER OR RESPONSIBILITY FOR SUCH GOODS OR SERVICES, INCLUDING, BUT NOT LIMITED TO, THE CONDITION, UTILITY PRICE, SUITABILITY, RELIABILITY, TIMELINESS, SAFETY, LEGALITY, AVAILABILITY AND/OR ACCURACY OF THESE GOODS OR SERVICES. AS SUCH, PETRA FROM ISRAEL DOES NOT HAVE ANY OF THE LEGAL OBLIGATIONS THAT APPLY TO THE SELLERS OR SUPPLIERS OF THOSE GOODS OR SERVICES.
AS OUR SERVICES ARE SUPPLIED BY A VARIETY OF THIRD PARTY SELLERS OR SUPPLIERS, THE CANCELLATION AND REFUND POLICES OF EACH SUCH THIRD PARTY MAY BE DIFFERENT. THE SAID SERVICES ARE SUBJECT TO THE TERMS SET FORTH IN THE RESPECTIVE THIRD PARTY’S ORDER PAGE AND/OR ANY THIRD PARTY DOCUMENT REFERRING TO SAID THIRD PARTY’S CANCELLATION AND/OR REFUND POLICY. IT IS YOUR SOLE AND EXCLUSIVE RESPONSIBILITY TO REVIEW CAREFULLY EACH SUCH CANCELLATION AND/OR REFUND POLICY AND IN ANY EVENT OF CANCELLATION CAUSED BY THE RESPECTIVE THIRD PARTY, PETRA FROM ISRAEL IS NOT AND WILL NOT HAVE ANY LIABILITY WHATSOEVER IN CONNECTION WITH SUCH CANCELLATION AND/OR ANY LEGAL PROCEEDINGS BETWEEN THE RESPECTIVE THIRD PARTY AND YOURSELF.
ALL RIGHTS IN AND TO THE CONTENT AVAILABLE ON THE SITE ARE RESERVED TO PETRA FROM ISRAEL OR ITS LICENSORS. TO THE EXTENT LEGALLY PERMISSIBLE, THE SITE AND THE CONTENT AVAILABLE THEREIN ARE PROVIDED ON AN “AS IS” BASIS. PETRA FROM ISRAEL WILL NOT BE LIABLE FOR ANY DAMAGES OR LOSS INCURRED TO YOU OR ANY OTHER PERSON AS A RESULT OF OR IN CONNECTION WITH YOUR USE OF THE SITE AND/OR THE CONTENT AVAILABLE THEREIN, AND/OR ANY DECISION MADE OR ACTION TAKEN OR NOT TAKEN IN RELIANCE ON THE USE OF THE SITE AND/OR THE CONTENT.
YOUR USE OF THE SITE AND/OR THE CONTENT AVAILABLE THEREIN IS ENTIRELY AT YOUR OWN RISK.
Additional terms may apply with respect to certain features and/or products provided by Petra from Israel. In case of any conflict between such terms and the Terms, the specific terms shall prevail.
3. Bookings
You are welcome to make an online booking of the various tourism services (such as sightseeing tours, activities, flight tickets, tickets, accommodation reservations and etc.) (“Tourism Services”) via Petra from Israel’s Site including tours in various destinations (“Tour(s)”). Upon the completion of the booking process for the Tourism Services (“Booked Service(s)” and/or the “Reservation”), you will be required to pay the required amount for such Booked Service (as appeared on the Site and during the booking process). Following the payment for the Booked Services, you will receive an e-mail confirming the Booked Service (“Booking Confirmation”). The Booked Services are operated and provided by either a local third party tourism operator and/or by TI Tours Ltd (the “Operator”), our subsidiary. Following the completion of the Booked Service via the Site, you will be provided with contact details of the Operator that is expected to carry out the tour services in your Booked Service.
You hereby acknowledge that payments made by credit card or alternative payment methods for Booked Services on or through the Site may be handled by our payment processing agent “Tint Tourism Technology Ltd.” registered at Kosti Palama, 34, Floor 4, Flat 4D, 1096, Lefkosia, Cyprus.
As Petra from Israel is relying on information provided to it by third parties, you hereby acknowledge that a Booked Service may be cancelled, amended or delayed due to circumstances which are not under Petra from Israel’s and/or Operator’s control (including Force Majeure events and for the avoidance of any doubt, including pandemics or epidemics). In such cases, Petra from Israel and/or the Operator will make their best efforts to inform you in advance of such changes and act to provide real-time reasonable solutions to minimize the impact of such cancellations, changes or delays, on the costs, schedule and your general services experience. In particular, in cases where access to certain sites or attractions is not available, Petra from Israel and/or Operator may decide on an alternative attraction and you shall not be entitled to any compensation or refund due to such changes. Please check your e-mail account provided to us during the booking process of the Booked Service via the Site at 22:00 on the night before the Booked Service is expected to be provided as important updates might be provided and communicated in this way.
Further, Petra from Israel may not be able to guarantee that the Booked Service will be provided by the exact service provider, as indicated in the Booking Confirmation and reserves the right to provide you with the Booked Service, by third party service providers of a comparable level.
All communications with respect to the Booked Service (such as updates, changes, cancellation requests, etc.) shall be handled directly by Petra from Israel, unless Petra from Israel, at its sole discretion, directs you to the applicable Operator of your Booked Service. All complaints with respect to your satisfaction from a Booked Service, shall be directed to the applicable Operator directly.
YOU ACKNOWLEDGE AND AGREE THAT Petra from Israel DOES NOT HAVE ANY OBLIGATION TO CONDUCT BACKGROUND CHECKS ON ANY OPERATOR, HOTEL (AS DEFINED BELOW) AND/OR THIRD PARTY SERVICE PROVIDERS. WE DO NOT INVESTIGATE OR VERIFY ANY SUCH THIRD PARTY SERVICE PROVIDER’S REPUTATION, CONDUCT, MORALITY, AND/OR CRIMINAL BACKGROUND. IN ADDITION, Petra from Israel SHALL NOT BE RESPONSIBLE, IN ANY WAY WHATSOEVER, FOR ANY CONTENT AND/OR SERVICES SUGGESTED, PROPOSED AND/OR PROVIDED BY ANY OPERATOR, HOTAL AND/OR THIRD-PARTY SERVICE PROVIDERS.
YOU ARE SOLELY RESPONSIBLE FOR YOUR COMMUNICATIONS AND/OR INTERACTIONS AND/OR MEETINGS WITH OTHER THIRD PARTY SERVICE PROVIDERS, USERS, HOTELS AND/OR THE OPERATOR(S) RESULTING FROM YOUR USE OF THE SITE AND/OR THE SERVICES AND YOU SHALL TAKE ALL REASONABLE PRECAUTIONS IN SUCH COMMUNICATIONS, INTERACTIONS AND/OR MEETINGS.
Tours will be transported by various sizes and types of vehicles. Petra from Israel and/or the Operator has no obligation nor liability for the size, type or model of the transportation used, provided however, that Petra from Israel will make reasonable commercial efforts to make sure that all vehicles used in connection with the Tour will be in full compliance with any applicable local laws and regulations. Special personal needs such as wheelchair-accessible vehicles, baby chairs, carriages, or dietary requirements, will be provided “on a request” basis upon advanced notification to Petra from Israel via the Site and/or e-mail, as applicable. Whilst the Operator will do its best to deliver such special needs, these are often requiring coordination with third-parties and Petra from Israel and/or the Operator shall not be held responsible in case of lack or partial delivery.
Without derogating the foregoing, by making an accommodation reservation with certain hotel, hostel, guest house or any accommodation provider (each, a “Hotel”) via the Site, you accept and agree to the relevant cancellation and no-show policy of that Hotel, and to any additional (delivery) terms and conditions of the Hotel that may apply to your Reservation (including the fine print of the Hotel made available on our Site and the relevant house rules of the Hotel), including for services rendered and/or products offered by the Hotel. The relevant (delivery/purchase/use/carrier) terms and conditions of a Hotel can be obtained with the relevant Hotel. The general cancellation and no-show policy of each Hotel is made available on our Site on each such Hotel information pages, during the reservation procedure and in the Booking Confirmation (if applicable). Please note that certain rates, fees or special offers are not eligible for cancellation, refund or change. Applicable city/tourist tax may still be charged by the Hotel in the event of a no-show or charged cancellation. Please check the Reservation details of your product or service of choice thoroughly for any such conditions prior to making your Reservation.
Cancellation and prepayment policies may vary per segment, product or service of each Hotel. Please carefully read important information in your Booking Confirmation for additional policies as may be applied by the Hotel (e.g. in respect of age requirement, security deposit, non-cancellation/additional supplements for group bookings, extra beds/no free breakfast, pets/cards accepted). Late payment, wrong bank, debit or credit card details, invalid credit/debit cards or insufficient funds are for your own risk and account and you shall not be entitled to any refund of any (non-refundable) prepaid amount unless the Hotel agrees or allows otherwise under its (pre)payment and cancellation policy.
If you wish to review, adjust or cancel your Reservation, please revert to the Booking Confirmation and follow the instructions therein. Please note that you may be charged for your cancellation in accordance with the Hotel’s cancellation, (pre)payment and no-show policy or not be entitled to any repayment of any (pre)paid amount. We recommend that you read the cancellation, (pre)payment and no-show policy of the Hotel carefully prior to making your reservation and remember to make further payments on time as may be required for the relevant Reservation.
If you have a late or delayed arrival on the check-in date or only arrive the next day, make sure to (timely/promptly) communicate this with the Hotel so they know when to expect you to avoid cancellation of your Reservation or charge of the no-show fee. Our customer service department can help you if needed with informing the Hotel . We do not accept any liability or responsibility for the consequences of your delayed arrival or any cancellation or charged no-show fee by the Hotel.
4. User Responsibility
5. Waiver and Release
6. Cancellation and Refund Policy
Cancelation within one month prior to departure: no refund for accommodation upgrade.
Cancelation up less than 4 weeks and more than 2 weeks before departure will receive a refund of 50% of total price.
Up to 2 weeks before departure, 50% of price paid.
Your Booked Service shall be deemed canceled only if you provide written cancelation notice and refund request sent to Petra from Israel with sufficient prior notice. Such requests are subject to Petra from Israel’s official confirmation. All refund requests should be directed to Petra from Israel via its e-mail address info@touristisrael.com.
For the avoidance of any doubt, in any case of pandemics or epidemics, the refund policy will remain in accordance with the refund policy as set forth in the table above.
7. Fees and Payments
Payments may be processed via certain online payment service providers (“Online Payment Processors”). We may add or change the Online Payment Processors in our sole discretion. The Online Payment Processors enable you to send payments securely online using a credit card, debit card or bank account. We do not control and are not affiliated with such Online Payment Processors. These Online Payment Processors are independent contractors and have no employment or agency relationship with Petra from Israel. Petra from Israel is not responsible in any way for the actions or performance (or lack thereof) of the Online Payment Processors. The use of the Online Payment Processors is at your own risk. It is your responsibility to abide by all the terms specified by the Online Payment Processors in their terms of use and privacy policies. You acknowledge that you are fully assuming the risks of conducting any transactions via the Online Payment Processors.
Fees are paid in U.S. Dollars currency. Petra from Israel may, at any time and at its sole discretion, amend the fee schedule, payment terms and cancellation policies specified on the Site. Any such changes will take effect immediately after being posted on Petra from Israel’s Site. Petra from Israel may deduct foreign currency processing costs from any payment (including currency conversion fees and transfer charges and other processing commissions incurred by you).
Unless explicitly stated otherwise in writing regarding certain Tourism Services offered via the Site, all such Tourism Services prices do not include meals, beverages, entrance fees, accommodation, personal travel insurance or any other costs and expenses which are not stated under inclusions.
For certain Tourism Services, a five (5) percent student discount will be available, and shall apply subject to presentation of a valid student certificate and discount card along with corresponding ID to the Operator’s representative prior to the departure of the applicable Booked Service. Should no valid student certificate and discount card, or corresponding ID will be provided, you will be required, as precondition for your participation in the Booked Service, to pay the difference between the discounted student price and the full adult price. Student discount is not cumulative with other discounts.
In addition, for certain Tourism Services a price reduction will apply to children under the age of twelve (12). This discount is also not cumulative with other discounts, and will apply only if presented explicitly for the Booked Service using a coupon discount code.
Without derogating from the foregoing, please note that price reductions and discounts shall in no event apply to supplements or special extras, such as single supplement, high season supplement, etc. Accordingly, any such supplements and extras will be charged on top of the total Booked Services fees (after implementations of any discounts and price reductions available for such Service). The Tourism Services may include certain tours or transfers crossing from a country to another (“Crossing Tour(s)”). Crossing Tours are subject to additional fees which are presented on the Site, and shall be deemed accepted by you upon the receipt of the Booking Confirmation (“Crossing Tours Extra Fees”). Crossing Tours Extra Fees may include, inter alia, border crossing fees to departure taxes for individuals and/or groups, arrangement and preparation of visa, assistance service from border representative on departure, assistance service from border representative on arrival, and assistance service from border representative on departure, and applicable “Visa fees”. Crossing Tours Extra Fees are required to be paid by you in cash (whether in US Dollars or local currency), at the arrival to the borders. In the event of any border-passage refusal or detention by governmental authorities, and/or any other event the Crossing Tour will proceed without you, and you will not be eligible for any refund or compensation.
You hereby acknowledge that Crossing Tours Extra Fees may be amended from time to time, by the relevant governmental authorities. Petra from Israel and/or the Operator will make all reasonable efforts to inform you in advance and once Petra from Israel became aware of such amendment(s), but cannot guarantee, that you will be provided with such notification in advance, at all times.
You further acknowledge, that immediately following the entrance to a foreign country, a foreign third-party tour operator will be in charge of the remaining part of the Crossing Tour and shall be deemed as the Operator for such part of the Crossing Tour. Although Petra from Israel will serve as your point of contact, Petra from Israel is not responsible and shall not be liable to the operation of the Crossing Tour.
In certain situations, and with respect to Tours and/or Crossing Tours, and at the full discretion of the Operator, the order of sites can be changed, the order of days within a multi-day tour can be changed, and the location of overnight stays can be changed. You acknowledge that this is possible and you will not be entitled to claim any refund whatsoever in such circumstances.
8. Use Restrictions
There are certain conducts which are strictly prohibited when using the Site. Please read the following restrictions carefully. Failure to comply with any of the provisions set forth herein may result (at Petra from Israel’s sole discretion) in the termination of your use of the Site and/or Content and/or the Service and may also expose you to civil and/or criminal liability.
Unless otherwise explicitly permitted under these Terms or in writing by Petra from Israel, you may not (and you may not permit anyone to): (a) use the Site and/or the Content for any illegal, immoral, unlawful and/or unauthorized purposes; (b) use the Site and/or Content for non-personal or commercial purposes; (c) remove or disassociate, from the Content and/or the Site any restrictions and signs indicating proprietary rights of Petra from Israel or its licensors, including but not limited to any proprietary notices contained in such materials (such as ©,™, or ®); (d) interfere with or violate Users’ rights to privacy and other rights, or harvest or collect personally identifiable information about Users without their express consent, whether manually or with the use of any robot, spider, crawler, any search or retrieval application, or use other manual or automatic device, process or method to access the Site and retrieve, index and/or data-mine information; (e) interfere with or disrupt the operation of the Site or the servers or networks that host the Site, or disobey any laws, regulations, requirements, procedures, or policies of such servers or networks; (f) falsely state or otherwise misrepresent your affiliation with any person or entity, or express or imply that Petra from Israel endorses you, your site, your business or any statement you make, or present false or inaccurate information about the Site; (g) take any action that imposes, or may impose, an unreasonable or disproportionately large load on our Site infrastructure, as determined by us; (h) bypass any measures we may use to prevent or restrict access to the Site; (i) copy, modify, alter, adapt, make available, translate, port, reverse engineer, decompile, or disassemble any portion of the Content made accessible by Petra from Israel on or through the Site, or publicly display, reproduce, create derivative works from, perform, distribute, or otherwise use such Content; (j) copy, distribute, display, execute publicly, make available to the public, reduce to human readable form, decompile, disassemble, adapt, sublicense, make any commercial use, sell, rent, transfer, lend, process, compile, reverse engineer, combine with other software, translate, modify or create derivative works of any material that is subject to Petra from Israel’s proprietary rights, including Petra from Israel’s Intellectual Property (as such term is defined below), in any way or by any means; (k) make any use of the Content on any other site or networked computer environment for any purpose without Petra from Israel’s prior written consent; (l) sell, license, or exploit for any commercial purposes any use of or access to the Site and/or the Content; (m) frame or mirror any part of the Site without Petra from Israel’s prior express written authorization; (n) create a database by systematically downloading and storing all or any of the Content from the Site; (o) transmit or otherwise make available in connection with the Site any virus, worm, Trojan Horse, time bomb, web bug, spyware, or any other computer code, file, or program that may or is intended to damage or hijack the operation of any hardware, software, or telecommunications equipment, or any other actually or potentially harmful, disruptive, or invasive code or component; (p) use the Site for any purpose for which the Site is not intended; and/or (q) infringe and/or violate any of the Terms.
9. Minors
The Site is intended for Users over the age of eighteen (18). We reserve the right to request proof of age at any stage so that we can verify that minors under this age are not using the Site. In the event that it comes to our knowledge that a person under the age of eighteen (18) is using the Site, we will prohibit and block such User from accessing the Site and will make all efforts to promptly delete any Personal Information (as such term is defined in our Privacy Policy) with regard to such User.
10. Contacting us via the Site
In order to contact us and use the Site, you will need to fill out and complete our contact form available on Site. The contact form requires, inter alia, the User’s full name, e-mail address and telephone number. Additionally, you can optionally provide any text you wish to insert into the “message box”. You may also contact Petra from Israel via the telephone, email, SMS, or WhatsApp correspondence, and via our social media accounts – Twitter, Facebook, Instagram and Skype.
11. Registration and User Account
In order to use the Service you may be required to register and create an account (the “Account“) by completing the registration form available on the Site, as further detailed in our Privacy Policy. During the use of the Site, you may be automatically registered and have an Account created. You may not have more than one (1) active Account.
Your Account is password protected. In order to protect the security of your Personal Information available on your Account to the greatest extent possible, you must safeguard and not disclose your Account log-in details and you must supervise the use of such Account. You must provide accurate and complete information when creating an Account and you agree to not misrepresent your identity or your Account information. You agree to keep your Account information up to date and accurate. Otherwise, we will not be able to provide you with the Service and to contact you when necessary.
You may not assign or transfer your rights or delegate your duties under the Account without the prior written consent of Petra from Israel. You must notify us immediately of any unauthorized use of your Account or any other breach of security and in such event you must change your password immediately via the settings in the Site. We cannot and will not be liable for any loss or damage arising from any failure of yours to comply with these Terms, i.e., if someone else accesses your Account through the registration information he/she has obtained from you or through a violation by you of these Terms, or for any unauthorized use of your password or Account or any other breach of security.
YOU ARE SOLELY AND FULLY RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF THE PASSWORD AND ACCOUNT AND FOR ALL ACTIVITIES THAT OCCUR UNDER YOUR ACCOUNT. If we in good faith believe you have created an Account impersonating another person you may be exposed to civil and/or criminal liability.
CANCELLING YOUR ACCOUNT MAY CAUSE THE LOSS OF CERTAIN INFORMATION YOU PROVIDED US AND/OR THE CAPACITY OF YOUR ACCOUNT. WE DO NOT ACCEPT ANY LIABILITY FOR SUCH LOSS.
12. Privacy and Cookie Policy
We respect your privacy and are committed to protect the information you share with us. We believe that you have a right to know our practices regarding the information we collect when you connect to, access or use the Site. Our policy and practices and the type of information collected are described in details in our Privacy Policy at https://www.petrafromisrael.com/privacy-policy/ and our Cookie Policy at https://www.petrafromisrael.com/privacy-policy/ which is incorporated herein by reference. You agree that Petra from Israel may use personal information that you provide or make available to Petra from Israel in accordance with the Privacy Policy. If you intend to access or use the Site you must first read and agree to the Privacy Policy and Cookie Policy. If you submit Personal Information on behalf of a third party, you hereby acknowledge that such third-party was made aware of the Privacy Policy and has granted his/her consent to the processing of his/her Personal Information by us.
13. Intellectual Property Rights
The Site, the Content and Petra from Israel’s proprietary assets and any and all intellectual property rights pertaining thereto, including, but not limited to, inventions, patents and patent applications, trademarks, trade names, service marks, copyrightable materials, domain names and trade secrets, whether or not registered or capable of being registered (collectively, “Intellectual Property”), are owned by and/or licensed to Petra from Israel and are protected by applicable patent, copyright and other intellectual property laws and international conventions and treaties. All rights not expressly granted to you hereunder are reserved by Petra from Israel and its licensors.
The Terms do not convey to you an interest in or to Petra from Israel’s Intellectual Property but only a limited revocable right of use in accordance with the Terms. Nothing in the Terms constitutes a waiver of Petra from Israel’s Intellectual Property under any law.
To the extent you provide any feedbacks, comments or suggestions to Petra from Israel (“Feedback”), Petra from Israel shall have an exclusive, royalty-free, fully paid up, worldwide, perpetual and irrevocable license to incorporate the Feedback into any of Petra from Israel’s current or future services, products or technologies and use same for any purpose all without further compensation to you and without your approval. You agree that all such Feedback shall be deemed to be non-confidential. Further, you warrant that your Feedback is not subject to any license terms that would purport to require Petra from Israel to comply with any additional obligations with respect to any Petra from Israel current or future products, technologies or services that incorporate any Feedback.
14. Trademarks and Trade names
Petra from Israel’s marks and logos and all other proprietary identifiers used by Petra from Israel in connection with the Site (“Petra from Israel’s Trademarks”) are all trademarks and/or trade names of Petra from Israel, whether or not registered. All other trademarks, service marks, trade names and logos which may appear on the Site belong to their respective owners (“Third Party Marks”). No right, license, or interest to Petra from Israel’s Trademarks and the Third Party Marks is granted hereunder, and you agree that no such right, license, or interest may be asserted by you with respect thereto and therefore you will avoid using any of those marks, except as permitted herein.
15. Linking to Petra from Israel’s Site and links to Third Party Sites
We welcome links to any page on our Site. You are free to establish a hypertext link to the Site so long as the link does not state or imply any connection or approval of your website, products and/or services by Petra from Israel, and does not portray Petra from Israel in a false or otherwise offensive manner. You may not link to our Site from a site that you do not own or have permission to use. In the event that you link to Petra from Israel’s Site you represent that your site does not contain content that is unlawful, offensive or infringing third party rights. However, we do not permit framing or inline linking.
Certain links provided herein permit our Users to leave this Site and enter non-Petra from Israel sites or services. Those linked sites and services are provided solely as a convenience to you. These linked sites and services are not under the control of Petra from Israel and it is not responsible for the availability of such external sites or services, and does not endorse and is not responsible or liable for any content including but not limited to content advertising, products or other information on or available from such linked sites and services or any link contained in linked sites or service. In addition, Petra from Israel is not responsible or liable for such linked sites and services’ privacy practices and/or any other practices. Your access to, use of and reliance upon any such sites, services and content and your dealings with such third parties are at your sole risk and expense. Petra from Israel reserves the right to terminate any link at any time. You further acknowledge and agree that Petra from Israel shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused, by or in connection with use of or reliance on any services, content, products or other materials available on or through such linked sites or resource. Most of such linked sites and services provide legal documents, including terms of use and privacy policy, governing the use thereof. It is always advisable and we encourage you to read such documents carefully before using those sites and services, inter alia, in order to know what kind of information about you is being collected.
16. Social Media Features
The Site may include social sharing and posting features and other integrated tools (for example the Facebook “Like” and “Share” buttons, sharing and posting content via Twitter, YouTube, Facebook, Instagram, and e-mail etc.) (“Social Features“).
The Social Features are operated or allow for social integration with certain third party social networks or third party platforms (“Social Network“). These are created and maintained by third parties who are not affiliated with and/or controlled by Petra from Israel. Your use of the Social Features is subject to the applicable third party Social Network terms of use and privacy policies. If you do not agree to the practices described in such terms you should disable our Site’s integration with such Social Networks, however you may find that you are not able to enjoy all the features available in our Site. Petra from Israel is not responsible and has no liability for your use of such Social Networks.
17. Advertisements, Promotions, Sponsorships and Benefits
Petra from Israel may accept and display via the Site advertisements, promotions and sponsorships from third parties and may provide you with benefits provided via third parties. Please note that Petra from Israel makes no warranties or representations concerning such advertisements, promotions, sponsorship and benefits whether or not Petra from Israel has control over them. Petra from Israel may be entitled to certain shares of the earnings from such advertisements, promotions and sponsorship. You agree, acknowledge and consent that you will not be entitled to any compensation with respect to such monetary amounts. Petra from Israel assumes no responsibility for such third party advertisements, benefits and sponsorships and will not be liable for any damage or loss, cost or expense incurred to you or any other person as a result of or in connection with third party advertisements, benefits and sponsorships
All the information contained in such advertisements and commercials belongs solely to the advertisers and Petra from Israel makes no warranties or representations in respect of such, whether or not Petra from Israel has control over such advertisements or commercials and these are provided on an “AS IS” basis.
PETRA FROM ISRAEL AND/OR ITS REPRESENTATIVES ARE NOT OBLIGED TO NOR CAN THEY VERIFY THE ACCURACY OF INFORMATION REPRESENTED IN SUCH ADVERTISEMENTS. THUS, PETRA FROM ISRAEL MAKES NO REPRESENTATION REGARDING THE ACCURACY OF ADVERTISEMENTS.
18. Availability
The Site’s availability and functionality depends on various factors, such as communication networks. Petra from Israel does not warrant or guarantee that the Site will operate and/or be available at all times without disruption or interruption, or that it will be immune from unauthorized access or error-free.
19. Changes to The Site
Petra from Israel reserves the right to modify, correct, amend, enhance, improve, make any other changes to, or discontinue, temporarily or permanently this Site (or any part thereof, including but not limited to the Content) or the Service without notice, at any time. In addition, you hereby acknowledge that the Content provided under this Site, may be changed, extended in terms of content and form or removed at any time without any notice to you. You agree that Petra from Israel shall not be liable to you or to any third party for any modification, suspension, or discontinuance of this Site or the Content included therein, and/or the Service. You hereby agree that Petra from Israel is not responsible for any errors or malfunctions that may occur in connection with the performance of such changes.
20. Disclaimers and No Warranties
TO THE FULLEST EXTENT LEGALLY PERMISSIBLE, THE SITE AND CONTENT ARE PROVIDED ON AN “AS IS”, “WITH ALL FAULTS” AND “AS AVAILABLE” BASIS, AND PETRA FROM ISRAEL, INCLUDING ITS VENDORS, OFFICERS, SHAREHOLDERS, SUB-CONTRACTORS, DIRECTORS, EMPLOYEES, AFFILIATES, SUBSIDIARIES, LICENSORS, AGENTS AND SUPPLIERS (COLLECTIVELY, “PETRA ISRAEL’S REPRESENTATIVES“), DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTIES OF USE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND THOSE ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE. YOU MAY HAVE ADDITIONAL CONSUMER RIGHTS UNDER YOUR LOCAL LAWS THAT THIS AGREEMENT CANNOT CHANGE.WE NOTE THAT THESE TERMS GOVERN SOLELY THE USE OF THE SITE. ALL DISCLAIMERS AND WARRANTIES REGARDING ANY SERVICES OF PETRA FROM ISRAEL SHALL BE GOVERNED BY THE TERMS AND CONDITIONS REFLECTED IN A SEPARATE SERVICES AGREEMENT BETWEEN PETRA FROM ISRAEL AND EACH USER.
WE DO NOT WARRANT (I) THAT THE USE AND OPERATION OF THE SITE AND/OR THE SERVICE AND/OR THE CONTENT IS OR WILL BE SECURE, TIMELY, ACCURATE, COMPLETE, UNINTERRUPTED, WITHOUT ERRORS, OR FREE OF VIRUSES, DEFECTS, WORMS, OTHER HARMFUL COMPONENTS OR OTHER PROGRAM LIMITATIONS, (II) THAT WE WILL CORRECT ANY ERRORS OR DEFECTS IN THE SITE, (III) AND/OR MAKE ANY REPRESENTATION REGARDING THE USE, INABILITY TO USE OR OPERATE, OR THE RESULTS OF THE USE OF THE SITE, THE SERVICE AND/OR CONTENT AVAILABLE THEREON OR THROUGH THE SITE (INCLUDING THAT THE RESULTS OF USING THE SITE AND/OR SERVICE WILL MEET YOUR REQUIREMENTS OR YOUR EXPECTATIONS OR BE FREE FROM MISTAKES AND/OR WILL BE EFFECTIVE, ACCURATE OR RELIABLE). PETRA FROM ISRAEL AND PETRA FROM ISRAEL’S REPRESENTATIVES DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE USE OF THE SITE, INCLUDING BUT NOT LIMITED TO THE AVAILABILITY, RELIABILITY OR THE QUALITY OF THE SITE, AND ARE NOT AND SHALL NOT BE RESPONSIBLE FOR ANY ERROR, FAULT OR MISTAKE RELATED TO ANY CONTENT AND/OR INFORMATION DISPLAYED WITHIN THE SITE.
WE ARE NOT RESPONSIBLE FOR ANY CONSEQUENCES TO YOU OR OTHERS THAT MAY RESULT FROM TECHNICAL PROBLEMS (INCLUDING WITHOUT LIMITATION IN CONNECTION WITH THE INTERNET SUCH AS SLOW CONNECTIONS, TRAFFIC CONGESTION, OVERLOAD OF SERVERS, DELAYS OR INTERRUPTIONS) OR ANY TELECOMMUNICATIONS OR INTERNET PROVIDERS.
WE DO NOT WARRANT THAT THE BOOKED SERVICE WILL MEET YOUR REQUIREMENTS OR YOUR EXPECTATIONS AND THAT THE PERFORMANCE OF THE BOOKED SERVICE WILL ADHERE TO THE SCHEDULE PROVIDED IN THE SITE. YOU HEREBY RELEASE AND HOLD HARMLESS PETRA FROM ISRAEL, PETRA FROM ISRAEL’S REPRESENTATIVES AND THE OPERATORS FROM ANY DELAYS, BOOKED SERVICE CANCELLATION, INJURIES, DEATHS, OR ANY OTHER DAMAGE WHICH MAY ARRISE DURING THE BOOKED SERVICE.
DUE TO THE CONTINUAL DEVELOPMENT OF NEW TECHNIQUES FOR INTRUDING UPON AND ATTACKING NETWORKS, YOU HEREBY ACKNOWLEDGE THAT PETRA FROM ISRAEL CANNOT GUARANTEE THAT INFORMATION PROVIDED BY YOU VIA THE SITE WILL BE SECURED AT ALL TIMES.
YOU AGREE THAT USE OF THE SITE, THE SERVICE AND/OR THE CONTENT THEREIN IS ENTIRELY AT YOUR OWN RISK.
21. Limitation of Liability
TO THE MAXIMUM EXTENT LEGALLY PERMISSIBLE, IN NO EVENT SHALL PETRA FROM ISRAEL, THE OPERATOR, PETRA FROM ISRAEL’S AND/OR THE OPERATOR’S REPRESENTATIVES BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, CONTRACT, NEGLIGENCE, TORT OR STRICT LIABILITY), INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, PROFITS OR DATA AND BUSINESS INTERRUPTION, ARISING HEREUNDER, RESULTING FROM OR ARISING OUT OF THE SITE, THE SERVICE, THE CONTENT AND/OR YOUR PARTICIPATION IN BOOKED SERVICES, YOUR USE OR INABILITY TO USE THE SITE AND/OR THE CONTENT AND/OR THE FAILURE OF THE SITE TO PERFORM AS REPRESENTED OR EXPECTED, OR FROM ANY CONTENT, OR FROM THE PERFORMANCE OR FAILURE OF PETRA FROM ISRAEL TO PERFORM UNDER THESE TERMS, ANY OTHER ACT OR OMISSION OF PETRA FROM ISRAEL OR PETRA FROM ISRAEL’S REPRESENTATIVES BY ANY OTHER CAUSE WHATSOEVER; OR BASED UPON BREACH OF WARRANTY, GUARANTEE OR CONDITION, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, TORT, OR ANY OTHER LEGAL THEORY, REGARDLESS OF WHETHER PETRA FROM ISRAEL OR PETRA FROM ISRAEL’S REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN ANY CASE, WITHOUT LIMITING THE GENERALITY OF THE FOREGOING AND TO THE MAXIMUM EXTENT LEGALLY PERMISSIBLE, PETRA FROM ISRAEL AND PETRA FROM ISRAEL’S REPRESENTATIVES’ TOTAL AGGREGATE LIABILITY FOR ALL DAMAGES OR LOSSES WHATSOEVER ARISING HEREUNDER OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE SITE, THE SERVICE AND/OR THE CONTENT SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU, IF ANY, TO PETRA FROM ISRAEL FOR USE OF THE SITE OR $US1.00, WHICHEVER IS GREATER. YOU WILL NOT, AND HEREBY WAIVE ANY RIGHT TO, SEEK TO RECOVER ANY OTHER DAMAGES, INCLUDING CONSEQUENTIAL, LOST PROFITS, SPECIAL, INDIRECT OR INCIDENTAL DAMAGES FROM US AND FROM PETRA FROM ISRAEL’S REPRESENTATIVES.
INASMUCH AS SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSIONS OR LIMITATIONS AS SET FORTH HEREIN, THE FULL EXTENT OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY.
22. Indemnification
You agree to defend, indemnify and hold harmless Petra from Israel, including Petra from Israel’s Representatives from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney’s fees) arising from: (i) your use, misuse of, inability to use the Site, the Service and/or Content; (ii) your violation of any of these Terms; (iii) your violation of any third party rights, including without limitation any intellectual property rights or privacy right of such third party, in connection with your use of the Site; and (iv) any damage of any sort, whether direct, indirect, special or consequential, you may cause to any third party with relation to the Site, the Service and/or the Booked Service. It is hereby clarified that this defense and indemnification obligation will survive these Terms.
Without derogating from the foregoing, we reserve the right to assume the exclusive defense and control of any matter which is subject to indemnification by you, which will not excuse your indemnity obligations hereunder and in which event you will fully cooperate with us in asserting any available defense. You agree not to settle any matter subject to an indemnification by you without first obtaining our prior express written approval.
23. Amendments to the Terms
Petra from Israel may, at its sole discretion, change the Terms from time to time, including any other policies incorporated thereto, so please re-visit this page frequently. In case of any material change, we will make reasonable efforts to post a clear notice on the Site and/or will send you an e-mail (to the extent that you provided us with such e-mail address) regarding such change. Such material changes will take effect seven (7) days after such notice was provided on our Site or sent via e-mail, whichever is the earlier. Otherwise, all other changes to these Terms are effective as of the stated “Last Revised” date and your continued use of the Site on or after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes. In the event that the Terms should be amended to comply with any legal requirements, the amendments may take effect immediately, or as required by the law and without any prior notice.
24. Termination of these Terms and the Termination of the Site’s operation
At any time, Petra from Israel may without notice discontinue your use of the Site, at its sole discretion, in addition to any other remedies that may be available to Petra from Israel under any applicable law.
Additionally, Petra from Israel may at any time, at its sole discretion, cease the operation of the Site or any part thereof, temporarily or permanently, delete any information or Content from the Site or correct, modify, amend, enhance, improve and make any other changes thereto or discontinue displaying or providing any information, Content or features therein without giving any prior notice. You agree and acknowledge that Petra from Israel does not assume any responsibility with respect to, or in connection with the termination of the Site’s operation and loss of any data. The provisions of these Terms that, by their nature and content, must survive the termination of these Terms in order to achieve the fundamental purposes of these Terms shall so survive. Without limiting the generality of the forgoing, the Intellectual Property, Disclaimer and Warranties, Limitation of Liability, Indemnification and General sections will survive the termination of the Terms.
25. General
(a) These Terms constitute the entire terms and conditions between you and Petra from Israel relating to the subject matter herein and supersedes any and all prior or contemporaneous written or oral agreements or understandings between you and Petra from Israel, (b) any claim relating to the Site or the use thereof will be governed by and interpreted in accordance with the laws of the State of Israel without reference to its conflict-of-laws principles and the United Nations Convention Relating to a Uniform Law on the International Sale of Goods may not be applied, (c) any dispute arising out of or related to the Site will be brought in, and you hereby consent to exclusive jurisdiction and venue in, the competent courts of the Tel-Aviv-Jaffa District, Israel. You agree to waive all defenses of lack of personal jurisdiction and forum non-convenience and agree that process may be served in a manner authorized by applicable law or court rule. Notwithstanding the foregoing, Petra from Israel may seek injunctive relief in any court of competent jurisdiction, (d) these Terms do not, and shall not be construed to create any relationship, partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between the parties hereto, (e) no waiver by either party of any breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default. Any heading, caption or section title contained herein is inserted only as a matter of convenience, and in no way defines or explains any section or provision hereof, (f) YOU ACKNOWLEDGE AND AGREE THAT ANY CAUSE OF ACTION THAT YOU MAY HAVE ARISING OUT OF OR RELATED TO THE SITE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED, (g) if any provision hereof is adjudged by any court of competent jurisdiction to be unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect while most nearly adhering to the intent expressed herein, (h) you may not assign or transfer these Terms (including all rights and obligations hereunder) without our prior written consent and any attempt to do so in violation of the foregoing shall be void. We may assign or transfer these Terms without restriction or notification, (i) no amendment hereof will be binding unless in writing and signed by Petra from Israel, and (j) the parties agree that all correspondence relating to these Terms shall be written in the English language.
26. Contact:
If you have any questions (or comments) concerning the Terms, you are most welcome to send us an e-mail to info@touristisrael.com.
